Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you complete a form, request information, schedule an appointment, contact us, or otherwise communicate with Grey State Financial LLC. Information you submit through our forms is transmitted to us and processed on our behalf by the service providers that support our lead management and communications.

This information may include:

• First and last name
• Phone number
• Email address
• State and ZIP code
• The insurance or Medicare service you are interested in
• Information included in messages you send to us
• Communication preferences and, where you provide it, SMS consent

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, hosting services, and similar technologies. We use this information to operate, secure, analyze, and improve our website and user experience.

This information may include your IP address, browser type, device type, operating system, pages visited, the date and time of your visit, the referring website, and general geographic information.

3. How We Use Your Information

Grey State Financial LLC may use the information collected through this website to:

• Respond to your questions and requests
• Contact you regarding Medicare or insurance services you requested information about
• Schedule or follow up on appointments
• Help licensed insurance agents understand your inquiry
• Provide customer service and support
• Send communications you have agreed to receive
• Maintain and improve our website
• Protect against fraud, misuse, security threats, or unlawful activity
• Comply with applicable legal and regulatory requirements

4. SMS and Text Messages

We send text messages only if you provide your mobile phone number and expressly consent to receive them. If you opt in, we may send messages related to your inquiry, appointment, requested services, follow-up, or general information.

Message frequency may vary, and message and data rates may apply. You may reply STOP at any time to opt out of text messages or HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any product or service.

Mobile information, phone numbers, SMS opt-in data, and SMS consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

5. How We Share Information

Grey State Financial LLC does not sell your personal information. We may share information when reasonably necessary with:

• Licensed insurance agents and service providers assisting with your request
• Insurance carriers or related entities when necessary to provide information, quotes, enrollment assistance, or services you request
• Vendors and service providers that support our website, communications, customer management systems, hosting, security, and analytics
• Government authorities, regulators, courts, or law enforcement when required by law
• A successor organization in connection with a merger, acquisition, reorganization, or sale of business assets

6. Medicare and Insurance Information

Information submitted through this website may be provided to a licensed insurance agent so that we can respond to your request and help you understand available Medicare or insurance options.

Submitting a request for information does not enroll you in a Medicare or insurance plan. Plan availability, benefits, premiums, provider networks, prescription coverage, and eligibility may vary by carrier, plan, state, and service area.

7. Cookies, Analytics, and Anti-Abuse

Our website uses cookies and similar technologies to support website functionality, understand how visitors use the site, improve performance, and maintain security. You may be able to control or disable cookies through your browser settings; disabling certain cookies may affect how some parts of the website function.

We use Google Analytics 4 (GA4) and PostHog to measure and improve how the website performs. Our forms are protected by reCAPTCHA Enterprise, a Google service used to distinguish genuine visitors from automated abuse. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no website, electronic communication, or internet transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, meet business and regulatory requirements, resolve disputes, and comply with applicable law.

10. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These rights may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your information is used or disclosed
• Withdraw certain forms of consent
• Opt out of certain communications

11. Email Communications

If you receive marketing or informational emails from us, you may unsubscribe using the instructions included in the communication. We may still send non-marketing communications when reasonably necessary to respond to a request, provide a requested service, or meet legal or administrative obligations.

12. Third-Party Websites

Our website may contain links to websites operated by third parties. Grey State Financial LLC is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any external website you visit.

13. Children's Privacy

Our website and services are not directed toward children under 18, and we do not knowingly collect personal information from children under 18 through this website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, legal requirements, or services. The updated version will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact:

Grey State Financial LLC, 6980 East Sahuaro Drive, Unit 1042, Scottsdale, AZ 85254

Phone: 424-348-3637

Email: avi@greystatefinancialllc.com

Website: https://greystatefinancialllc.com

Important Medicare Notice

Grey State Financial LLC is not affiliated with or endorsed by the U.S. government or the federal Medicare program. We do not offer every plan available in your area.

To obtain information about all of your options, please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program (SHIP).